Privacy Policy

Who We Are:

IraRott Inc. is a Canadian company which was registered under Canada Business Corporations Act with a corporation number 8118990 (business no 824267884). The incorporation was performed on 2012-02-28. Our websites:

 

What Personal Data We Collect And Why We Collect It:

SHOPPING CART:

  • All payments are collected and processed securely through PayPal. PayPal privacy policy available here: https://www.paypal.com/va/webapps/mpp/ua/privacy-full

  • Purchased Patterns are automatically sent by email via Ravelry shopping cart and may be stored in your personal Ravelry library upon your request while downloading the file(s). You will receive download links as soon as your payment has been processed and cleared. Ravelry privacy policy available here: https://www.ravelry.com/about/privacy

  • We do not collect your bank or credit card information. We keep your PayPal receipt for a limited time, but we do not share or disclose any personal information on your receipt (such us your name, email address, website, and fax/phone number if provided).

EMAILS & MESSAGES:

  • When you send us an email, we keep it for as long as it is needed for customer service purposes. We do not use the information from your emails for marketing purposes without your permission. 

  • We keep emails associated with PayPal transactions for 2-3 months, which helps us to provide you best customer service. This information includes the buyer's name, email address, transaction timestamp, transaction ID, and receipt number. We do not see your mailing address as we only sell digital product on this site.

  • We keep emails associated with Ravelry downloads for 2-3 months, which helps us to provide you best customer service. This information includes the buyer's email address, download links, and invoice number. 

  • We use Facebook Messenger on our Contact Us page as an optional communication tool. Facebook privacy policy and what data is collected can be found here: https://www.facebook.com/about/privacy 

COOKIES & ANALYTICS: 

 

Embedded Content:

Pages on this site may include embedded content from other websites (for example, products and materials references). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

We also use embedded content from Amazon for some products we feature on this site. Amazon privacy policy is available --> HERE.

 

Who We Share Your Data With:

  • We do not sell or share personal information about you with other people or companies.

  • Information may be provided to the public authorities if it’s required by the law or to protect our rights.

 

How Long We Retain Your Data:

  • We keep emails with receipts for 2-3 month and after that period the emails are erased. 

  • We keep emails with Ravelry downloads for 2-3 month and after that period the emails are erased. 

  • We may keep other emails for as long as it is needed for customer service purposes. 

 

What Rights You Have Over Your Data:

  • If you purchased our patterns, you can request to erase a copy of your receipt from our emails.

  • If you sent us an email, you can request to erase any data you have provided to us by email.

  • This does not include any data we are obliged to keep for administrative, legal, or security purposes.

 

How We Protect Your Data:

This website is secured with an SSL Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. GoDaddy seal can be found HERE.

 

Contact Information:

Your privacy is very important to us, please email us at ira@irarott.com if you have any questions or concerns about our Privacy Policy.


A Place Where Fabric & Yarn Meet Fun! ™